Our Mission

Waubonsie Mental Health Center strives to empower people to achieve their hopes, dreams, and quality of life goals by delivering quality, integrated, trauma-informed behavioral health care.

Waubonsie Mental Health Center is an accredited, non-profit Community Mental Health Center established in 1982 to serve the residents of Fremont, Montgomery, and Page Counties in Southwest Iowa. The Center was established to provide outpatient mental health services and to promote good mental health with available and affordable treatment. Waubonsie MHC can provide services within the nine county region of the Southwest Iowa Mental Health/Disability Services Region, which includes Monona, Harrison, Shelby, Pottawattamie, Cass, Mills, Montgomery, Fremont, and Page Counties. The Center offers a sliding fee scale with a discounted fee for individuals who fall above 150% of poverty according to the Federal Poverty guidelines.  We will assist individuals, if your income falls at or below 150% of the poverty level, with an application for Medicaid services.  Waubonsie Mental Health Center offices are located in the towns of Clarinda, Shenandoah, and Red Oak, Iowa.

Our Values

WMHC staff will advocate for accessible, community- based quality integrated behavioral health care.

WMHC staff embrace a philosophy of hope, wellness and recovery.

WMHC will be good stewards of resources to ensure individuals receive efficient and effective treatment and services.

WMHC will educate individuals, families, public officials, employers, the medical community, and other community members to promote wellness and recovery.

WMHC staff will engage families in the full involvement and participation, along with the development and utilization of other natural and community support systems as key elements in achieving positive outcomes for each individual.

WMHC will provide early intervention for treatment and services whenever possible.

Services and supports will be based on the strengths, needs, and choices of individuals and their families, and will reflect a culturally sensitive and holistic approach in an ever-changing environment.

WMHC staff will create a welcoming atmosphere in which people are treated with dignity and respect to ensure their full engagement and participation in the life of their community.

Office Hours

Clarinda Office

  • 8:00 AM — 4:30 PM
  • Monday through Friday
  • (712) 542-2388

Shenandoah Office

  • 8:00 AM — 4:30 PM
  • Monday through Friday
  • (712) 581-7900

Red Oak Office

  • 8:00 AM — 4:30 PM
  • Monday through Thursday
  • (712) 581-7900

After Hours Care

Waubonsie Mental Health Center offers an after-hours answering service that can respond to a caller who has a mental health emergency.  This service is useful for an individual who is experiencing an emergency situation and needs to speak to a clinician on call.  The caller will be asked to give a name and telephone number, and a brief description of the emergency situation.  An answering service operator will contact the clinician on call and the clinician will contact the caller.  If there is need for immediate emergency assistance, the caller should call 911.

Locations

Clarinda                                                                      

  • 216 W Division
  • Clarinda, IA 51632
  • PH: (712) 542-2388
  • FAX: (712) 542-2984

Shenandoah

  • 1213 5th Avenue
  • Shenandoah, IA 51601
  • PH: (712) 581-7900
  • FAX: (712) 522-1983

Hope Center

  • 216 W Division
  • Clarinda, IA 51632
  • PH: (712) 542-2388
  • FAX: (712) 542-2984

Red Oak

  • 1000 N Broadway St.
  • Suite A East
  • Red Oak, IA 51566
  • PH: (712) 581-7900
  • FAX: (712) 522-1983

Turning Pointe CSRS

  • 216 W Division Street
  • Clarinda, IA 51632
  • PH: (712) 850-1389
  • 24 Hour Referral PH: (712) 303-7066

Sidney

  • Contact the Shenandoah Office
  • PH: (712) 581-7900
  • FAX: (712) 522-1983

In order to schedule an appointment at WMHC you must be registered into the medical records system, have completed and returned the initial paperwork after it is mailed to you, and provide a copy of your insurance card(s).

Our Programs

Consultation Services:

Professional assistance and information concerning mental health or mental illness to professionals, groups, or organizations to increase the effectiveness of other providers in serving their clientele.

Outpatient Services:

Evaluations, diagnosis and therapy and psychiatric services for treatment of mental health problems or mental disorders; treatment for individuals of all ages, families, and couples.

Evaluation Services:

Diagnostic and evaluation services for courts, schools, public agencies, and individuals who request psychiatric, psychological, or mental health evaluations.

Emergency Services:

24-hour telephone service available to persons experiencing a mental health crisis. A Mental Health Professional is on call at all times to provide appropriate intervention.

Supported Community Living Services (SCL):

Psychosocial support and rehabilitation services with the goal of supporting “successful community living” for persons with serious and persistent mental illness. Service to clients in their homes and community settings can be provided, along with Integrated Health Home to link clients to appropriate community resources. Eligibility for these services is determined through an evaluation process.

Peer Support Services (PSS):

Peer Support Services are provided in a group setting, located at The Hope Center in Clarinda, Iowa.  Services at The Hope Center provide structured, scheduled activities which promotes socialization, recovery, self-advocacy, the development of natural supports and the development and maintenance of community living skills to persons with serious and persistent mental illness. 

Integrated Health Home Services (IHH):

Integrated Health Home Services are provided for individuals enrolled in Iowa Medicaid.  The IHH services are provided to help an individual meet goals related to healthcare needs.  The IHH team will work with all of an individual's medical providers and will provide information and resources to assist an individual toward healthy living.  To receive IHH services, the individual must have Medicaid (or be Medicaid eligible), live in Fremont, Montgomery or Page Counties in Iowa, and have a mental health issue that impacts health and life.

Crisis Stabilization Residential Services (Turning Pointe):

Turning Pointe offers crisis stabilitzation services to individuals who are in need of mental health services and are experiencing a crisis that interferes with activities of daily living.

Turning Pointe, located in Clarinda, Iowa, is designed for individuals who are in need of a safe, secure home-like environment. The purpose of the program is to assist in the assessment and treatment of individuals exhibiting mental health symptoms in a crisis and offer timely alternative placement, when appropriate.  The individual who utilizes these services must participate willingly and on a voluntary basis.  Individuals who are admitted to the Crisis Stabilization Residential Services are determined to be appropriate and eligible for the service through a process of screening and assessment.

Education Services:

Public education services for community leaders, organizations, and the general public to promote mental health and the prevention of mental illness.